Managing people, work process, and technology is the collective responsibility of a manufacturing technical organization. Much like other business segments, as time marches on, the manner in which people organize and interact with technology must inevitably change. In particular, ARC Advisory Group has observed that the convergence and overlap of information technology (IT) and operational technology (OT) in recent years has created organizational confusion around ownership and responsibility, especially related to a companies digital transformation.
Technological change, in this case, the convergence of real-time operations technology with transactional information technology, is but one element of change to which organizations must adapt. Clearly, if an organization cannot adapt, its ability to serve its customers will decline, resulting in dissatisfaction and potentially declining performance, which ultimately could threaten business viability. To prevent an organization's declining performance, it is critical to assess its maturity or ability to evolve and change. The motivation for change could be for technology, economic, strategic, geopolitical, or other unknown reasons in the future. In the case of the onset of the industrial IoT, organizations need to refresh their thinking periodically and modify their organizational design to adapt and survive.
ARC will host a workshop at the
20th Annual ARC Industry Forum: Navigating the New Age of Innovation.
February 8-11, 2016 - Orlando, Florida. Carrie Schaller, IT Director for Dow Chemicals's manufacturing operations will present on the topic.