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Representative Automation Clients
Representative Software Clients
ServiceMax from GE Digital and MapAnything, Inc. announced a partnership that combines Advanced “Location-of-Thing” (LOT) Services with Predix ServiceMax, the Field Service Management solution, to unlock previously hidden service efficiencies. Together, the platforms provide a location-based field service solution that gives customers the ability to map Predix ServiceMax data to optimize service fleet productivity and increase response and delivery times. The new integration is designed to boost technician productivity and cutting operational costs associated with service delivery.
Technicians in the field face countless challenges when servicing the machines that keep our world running — from inefficient service routes to sudden changes in maintenance requests. MapAnything with Predix ServiceMax is designed to help solve these pain points, among others, by giving field service organizations tools to exceed their customer expectations. As a part of the partnership, Predix ServiceMax customers will now benefit from three unique features:
- A map-based interface for Predix ServiceMax data that allows customers to make more accurate decisions about their field service operations in real-time
- A telematics fleet feature which notifies clients of a technician’s status, arrival time, and automate workflows, while helping field service providers operate their fleet in the safest and most cost-effective way possible
- A next generation Routing & Scheduling service for advanced multivariate and multi-vehicle situations, as well as advanced planning capabilities that can be changed and reprocessed in seconds to account for real world situations