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EdgeVerve Systems, a subsidiary of Infosys, unveiled AssistEdge RPA 18.0 which aims to fundamentally transform process automation by fostering a new human-digital workforce.
Given the imperative to remain customer-centric and competitive, enterprises must offer differentiated offerings and be extremely responsive to customer requirements by being agile, hyper-productive, consistent and scalable. The seamless unification of human and digital workers, which EdgeVerve calls Automation Singularity can be used in enabling this change. In this world of Automation Singularity, human specialists will drive customer orientation using their creativity and empathy and will be complemented by digital workers with extreme productivity and consistency.
Albie, the cognitive engine powering AssistEdge RPA 18.0 is an advancement that seamlessly delivers pervasive intelligence across process design, management, and execution that will help organizations achieve greater automation coverage in their systems and processes. By harnessing the ‘Human-Digital Twin’ unifying assisted and unassisted automation, Albie helps organizations utilize contextual intelligence and drive smartness into exception management with business intelligence dashboards, cognitive services on tap, predictive resource management and expanded technology automation footprint.